Current residents

Resident resources

Everything you need in one place — pay rent, request maintenance, and reach us fast.

Pay rent

Pay online through the tenant portal.

Pay rent

Submit maintenance

Log a non-emergency request in the portal.

Submit request

Emergency? Here's who to call

If you're not sure, call us. We'd rather hear from you.

Life safety

Get out and call 911

  • Fire or smoke
  • Gas smell or a hissing gas line
  • Carbon monoxide alarm sounding
  • Sparks, smoke or a burning smell from outlets or the electrical panel
  • Anyone injured or in danger
  • A break-in or crime in progress

For a gas smell, leave right away without switching lights or appliances on or off, then call 911 and your gas company from outside. Once everyone is safe, call our 24/7 line.

Call 911

Home emergencies, 24/7

Call our maintenance line

  • Active water leak, burst pipe or flooding
  • Sewage backing up into the home
  • No heat in cold weather
  • No water to the whole home
  • No power to the home, when there's no wider outage
  • An exterior door or window that won't lock
  • Locked out of your home (see lockouts below)

We usually respond to emergency calls right away, day or night. For a leak, turn off the water at the main shut-off valve if you can do it safely. For a power loss, check with the electric company first if neighbors are out too.

Lockouts: we only let in residents named on the lease, and we'll ask for photo ID. A lockout fee may apply, especially after hours, so try any spare key or other household member first.

Call (307) 316-7130

Everything else

Submit a request

  • Dripping faucet or running toilet
  • Appliance not working
  • Slow drain in one sink or tub
  • One outlet or light not working
  • Pests, or cosmetic damage

We usually schedule routine requests within a few business days. Photos help us send the right vendor the first time.

Open the tenant portal

Frequently asked questions

Rent is due on the 1st of each month and considered late after the 5th. Pay online anytime through the tenant portal.